Question 1

Do you offer free shipping in Australia?

Accepted Answer

Yes! Pets Heaven offers free shipping on all orders over $99 AUD Australia-wide. Orders are typically dispatched within 1-2 business days.

Question 2

Are your dog beds designed with comfort in mind?

Accepted Answer

Yes. Our orthopedic and memory foam dog beds are designed with comfort and support in mind, informed by research and pet owner feedback. They are not medical devices. Always consult your vet for your pet's health needs.

Question 3

What is the warranty on Pets Heaven beds?

Accepted Answer

All Pets Heaven pet beds come with a 1-year warranty covering manufacturing defects. We also offer a 30-day satisfaction guarantee.

Question 4

What sizes of orthopedic dog beds are available?

Accepted Answer

We offer orthopedic dog beds in Small, Medium, Large and Extra Large sizes, suitable for breeds of all sizes from Chihuahuas to Great Danes.

Question 5

How do I choose the right orthopedic bed for my dog?

Accepted Answer

Measure your dog from nose to tail when lying down and add 20-30cm for the ideal bed length. For senior dogs or those with joint issues, our full orthopedic memory foam range is best.

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