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Meet Brownie – Comfort Designed for a Lifetime of Love.
Business Details
Business Name
Pets Heaven
ABN
75 780 298 402
Registered Australian Business
Trading As
Pets Heaven
Get In Touch
Business Hours
Customer Support
Monday – Friday: 9:00 AM – 5:00 PM AEST
Saturday & Sunday: Closed
Public holidays: Closed
Response Times
Email Enquiries
Within 24 business hours
Phone Support
Immediate during business hours
Returns & Warranty
2–3 business days
Mailing Address
Postal Address
Pets HeavenGrimley Close
Penrith NSW 2750
Australia
Please note: We are an online store based in Penrith, NSW. We do not have a walk-in retail showroom.
Send Us a Message
Prefer to Fill Out a Form?
Use our online contact form to send us a detailed message. We'll get back to you within 24 business hours.
Go to Contact FormStore Policies
For detailed information about our policies, please visit the following pages:
Follow Us
Stay connected with Pets Heaven on social media for product updates, pet care tips, customer stories, and exclusive offers.
Pet Medical Emergencies
If your pet is experiencing a medical emergency, please contact your veterinarian or nearest emergency animal hospital immediately. Pets Heaven provides pet wellness products but does not offer veterinary services or medical advice.
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