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We offer a 30-day change of mind return policy from the date of delivery. Items must be unused, unwashed, and in their original condition. For faulty or damaged goods, your Australian Consumer Law rights apply beyond this timeframe. Visit our Refund & Returns Policy for full details.

Standard shipping takes 5-7 business days. Express shipping (2-3 days) is available at checkout.

Yes! All our bed covers are removable and machine washable. We recommend washing on a gentle cycle with cold water.

Measure your dog from nose to tail while they're lying down, then add 6-12 inches. Check our size guide on each product page for detailed recommendations.